2009 PP 18 :: 09/06/2009 - 09/12/2009

In office this week: Alignment meetings with SFLC-IOC and HSWLSA; attended HRQMC Workshop.


Activities

Process Improvement (LSS) Project with Surface Forces Logistics Center
Alignment meeting with process owner (O-3) and project champion (O-6). Discussed status and way ahead. Completed Conflict of Interest and Non-Disclosure Statement - Enterprise-Wide Industrial Program in order to access certain data needed for the project. IOD chief signed project charter. I still need to complete the following deliverables:

• Refine Charter problem statement for the variability issue
• Updated Communication Plan to indicate what is being communicated
• Value Stream Map (Current State, Ideal State, working towards Future State)
• Developed Data Collection Plan (proof it was used)
• Proof Measurement System Analysis was conducted
• Statistical Proof of Normality, Stability
• Statistical Proof of current process Capability

In order to complete this work by the due date, Monday, 28 September, I will need to work additional hours beyond 40 hours per week due to additional commitments. By SEPCOR, I will be requesting permission to earn and bank credit hours. (4.0 billable hours)

Social Media: Podcamp USCG
Participated in steering committee meeting for this event to run during the first day of the Innovation Expo. This event will follow the format of a podcamp. Working with the Coast Guard's innovation manager to secure travel funding to the Expo and the podcamp for selected invited guests including Mark Drapeau, Associate Research Fellow at the Center for Technology and National Security Policy at the National Defense University. (1.0 billable hour)

Leadership Development Project with Health, Safety, and Work-Life Support Activity
Alignment meeting with project champion (O-4). Discussed problem and project goals. In short, the HSWLSA wants an intervention to assist in increasing customer service at all Coast Guard HSWL activities including clinics and work-life staffs. Workforce is a diverse workforce of more than 1000 people including civilian employees, enlisted military members, military officers, and Public Health Service officers. This project is still in the conceptual stage. For this same project champion I had previously developed a conflict management intervention using a web-delivered self-study; the project champion certainly had this in mind when he first requested assistance. Shooting for a roll-out, of whatever the intervention is, sometime in the late 2nd quarter or early 3rd quarter of FY10. Still thinking about what this intervention might look like. Suggestions more than welcome. (3.0 billable hours)

Facilitation Request
Unable to successfully broker the request from the ELM for their strategic planning session. Had two people express an interest in assisting, but their chains of command nixed their support because of "workload" and a desire to not support external facilitator requests. This failure to meet a customer request, even after funding was secured, is somewhat problematic. We are going to have to examine this issue more fully in the near future. One possible partial solution is to re-emphasize that facilitation is a designated collateral and supervisors need to allow an employee to spend a full 20% of their time on facilitation. This had been the rule of thumb up until several years ago. Another partial solution is to have Auxiliarists join the pool of facilitators; I will meet with the Director of Auxiliary sometime in the next several weeks to examine this option. Also, of note, our pool of facilitators in the Sector North Carolina AOR is fairly limited.

Hampton Roads Quality Management Community's Continuous Improvement Workshop
Attended 1/2 workshop which included sessions by representatives from Amadas Industries (implementation of process improvement initiatives in a manufacturing environment), Coast Guard Finance Center (Lean Six Sigma program), and the Navy Expeditionary Combat Command (strategic planning using a bottom-up approach).

Program Evaluation of the MLCA Leadership Development Program
Prepared written request, and supporting decision memo, for MLCA (m) to approve next phase of this program evaluation. Submitted to (m) for approval.


Six-week future look:

Week of 14 September
Quality Management Systems Lead Auditor Course in Norfolk, VA.

Week of 21 September
Coast Guard Lean Six Sigma Summit and Coast Guard Human Performance Technology Workshop in Williamsburg, VA.

Week of 28 September
NAVSEA Lean Six Sigma training in Suffolk, VA

Weeks of 5 October and 12 October
Project work for HSWLSA, SFLC-IOD, and Podcamp.

Week of 19 October
Seven Habits of Highly Effective People course at the Portsmouth Federal Building.

My publicly published work calendar is posted at http://contact.peterstinson.com/calendar

Summary for this reporting period

Holiday Hours: 8.0
Hours Worked: 32.0+
Billable hours/direct client work: 8.0